When my daughter Barbara came in from Wyoming, she pulled a three-horse slant trailer with her crew-cab GMC diesel truck. She’s lived in Wyoming for two years, meaning two winters, and that truck wasn’t a four-wheel-drive vehicle. So she decided while she was home and dealers were having sales she would try to find a new four-wheel-drive truck.

Let the shopping begin!

Online was the first stop. See what was available in the area. Results? Not much.

I’ve driven Fords all my life (my dad ran a Ford dealership when I was a kid). My youngest daughter wouldn’t be caught dead in a truck unless it was a Dodge. And my older girl loves her GMC/Chevy. Barbara was open at first to looking around, then decided she wanted to stay with what she’d had success with.

So, we went GMC/Chevy shopping. And they were having a 0% financing deal, which made looking at new trucks an option. She was open to a variety of makes and models, trying to keep the price reasonable. But she really wanted a Chevy or GMC crew cab, four-wheel-drive, diesel. It had to be equipped with a gooseneck to tow her trailer home. And we had four days before she returned Wyoming.

One dealership about 45 minutes from where we live, Mike Wilson Chevy near Winchester, Ky., had 15 trucks on the lot; many other dealerships had one or two, and not what she was looking for. Barbara worked the poor salesman like a rented mule. She drove multiple types of each vehicle, from a stripped-down "work model" Chevy Sierra extended cab to a club cab duelly.

She finally settled on what she wanted, and it wasn’t in stock at that dealership. So the dealer we